For many of your families, the holiday season can be difficult. Although it can be an enjoyable time with family, with that quality time may come memories of lost loved ones and an extended grieving process. Whether they lost their loved one years ago or they passed recently, you and your staff can provide resources to help families process grief this holiday season.
We've provided some ideas and services you can incorporate to help your families cope.
Incorporate Digital Aftercare Services
Now more than ever, you have resources to connect with families during the most difficult times. While you can't connect with each and every family over the phone or in person, incorporating services like text-based aftercare can help you reach your families in sensitive times like this. Companies like Domanicare provides a way for you to send your families support in their time of need, reconnecting you to them long after the funeral services and nurturing long-term relationships with your families.
Share Knowledge and Resources
As a funeral professional, you have ample experience and resources from helping so many families in your career. While you can't send these materials out to each individual family, you can share them on social media, send out an email blast, or publish them on your website.
Not every family processes grief the same. If you're looking for a diverse list of grief references, For Grief offers events, podcasts, and written materials so the griever can heal using their preferred medium. You can also refer them to eFuneral's consumer-facing channels for a series of podcast recommendations centered around grief.
Encourage them to Continue Memorializing
In your career, you've led hundreds of families by memorializing their loved ones through services. Although some people might shy away from facing their grief through continued remembrance, encourage them to continue traditions, share memories, and engage in things that keep the memory of their loved one alive.
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